Terms of Service

Agreement

These Terms of Service (“Terms”) govern access to and use of the Neander website, desktop application, downloads, accounts, licenses, integrations, support channels, and related services. These Terms are between you and Neander Inc., whose mailing address is 2261 Market Street STE 91081, San Francisco, CA 94114.

By downloading, installing, accessing, or using Neander, you agree to these Terms. If you use Neander for an organization, you represent that you have authority to accept these Terms for that organization, and “you” includes that organization.

If you enter into a separate written agreement with Neander, including an enterprise agreement or order form, or if your access to Neander is subject to applicable app-store or platform terms, that separate agreement or those applicable platform terms control over these Terms only to the extent of a conflict. These Terms continue to apply in all other respects.

Accounts, Licenses, and Organization Management

Some Neander features may require an account, license, activation, or connected integration. You are responsible for providing accurate information and for protecting account credentials, license keys, access tokens, devices, and connected workspaces.

If Neander access is provided by an employer, team, school, or other organization, administrators for that organization may manage seats, integrations, settings, policy controls, access status, support requests, and related product metadata. Your organization may also set rules for using Neander with company repositories, confidential information, credentials, and development systems.

Desktop App License

Subject to these Terms, Neander grants you a limited, non-exclusive, non-transferable, revocable right to download, install, and use the Neander desktop application for software-development work.

You may not copy, resell, lease, sublicense, distribute, modify, or create derivative works from Neander except where expressly allowed by Neander or applicable law. You may not remove proprietary notices, bypass license checks, or use Neander in a way that interferes with the product, website, or other users.

Local Device Access and User-Directed Actions

Neander is a desktop AI development tool. Depending on your configuration and prompts, it may read, search, summarize, edit, or otherwise process local files, repository information, terminal output, project context, and connected services.

Neander may generate patches, suggest commands, interact with repositories, use integration permissions, or take other development actions when you request or approve those workflows. You are responsible for reviewing prompts, settings, file changes, command execution, integration scopes, and generated outputs before relying on them.

User Content, Inputs, and Outputs

“User Content” means code, files, documents, prompts, instructions, messages, repository metadata, repository context, project context, terminal output, diffs, generated outputs, and other materials you submit to, select for, connect to, or generate through Neander.

You retain ownership of your inputs and other User Content you provide to Neander. You own outputs generated for you by Neander, subject to any rights you or others may have in the materials used to create those outputs.

You give Neander only the narrow permission needed to process, transmit, display, modify, and create outputs from User Content so Neander can provide the desktop app features, integrations, and support you request, comply with law, maintain safety and security, and enforce these Terms.

No AI Model Training on User Content

Neander does not use your code, prompts, files, repository context, project context, outputs, or other User Content to train AI models, whether it is submitted through prompts, selected from local files, generated as output, or provided through connected integrations.

AI Outputs and User Review

AI-generated code, commands, explanations, summaries, tests, plans, and other outputs may be incomplete, inaccurate, insecure, non-functional, or unsuitable for your project. Outputs may also resemble outputs provided to other users or materials available elsewhere.

You should review, test, and validate outputs for correctness, security, license compliance, third-party rights, dependency risks, and project fit before using them in production or sharing them with others.

Third-Party AI Providers and Integrations

Neander may use third-party AI providers and integrations to provide requested functionality. Connected services may include categories such as repositories, issue trackers, package registries, identity services, app distribution, support tools, analytics, crash reporting, and communications tools.

When you connect an integration or use a feature that sends content outside the desktop app, Neander may transmit prompts, selected files, repository context, project context, instructions, outputs, metadata, access tokens, and technical information needed to provide the feature. Third-party services may have their own terms, privacy policies, account settings, and permission controls.

Acceptable Use

You may not use Neander to:

• Violate applicable law or third-party rights.
• Upload, generate, distribute, or deploy malicious code, credential theft tools, phishing materials, or unauthorized surveillance tools.
• Compromise systems, accounts, repositories, networks, or data without authorization.
• Exfiltrate secrets, credentials, tokens, private keys, or confidential information.
• Bypass security controls, license checks, usage limits, or access restrictions.
• Use connected integrations outside the permissions granted by the relevant account owner.
• Extract model behavior, scrape the product, or reverse engineer Neander except where allowed by law.
• Use Neander or its outputs to build or improve a competing AI model or service in violation of these Terms.
• Misrepresent AI-generated outputs where disclosure is required by law, policy, or professional standards.
• Submit regulated, sensitive, or third-party confidential information unless you are authorized to do so and have configured appropriate safeguards for your workflow.

Confidentiality

Each party may receive non-public information from the other through product use, support, sales, security review, or organization-managed workflows. The receiving party should use reasonable care to protect confidential information and use it only for purposes consistent with these Terms, unless disclosure is required by law or the information becomes public through no fault of the receiving party.

Feedback

If you send Neander unsolicited feedback, ideas, suggestions, bug reports, or product requests, Neander may use that submission without obligation to you. Feedback should not include User Content or confidential information unless you intentionally provide it for support.

Updates and Beta Features

Neander may provide updates, fixes, previews, experiments, or beta features. Beta features may be incomplete, change over time, or be discontinued. Product behavior, integrations, availability, and documentation may change as Neander evolves.

Suspension and Termination

You may stop using Neander at any time. Neander may suspend or terminate access if you violate these Terms, create security or legal risk, misuse integrations, or if continued access would harm Neander, users, or third parties.

After termination, you should uninstall the desktop app if your license or access has ended. Terms that by their nature should continue will continue, including ownership, confidentiality, product restrictions, and provisions needed to resolve disputes.

For data Neander receives or stores in connection with your access, retention is up to 365 days, followed by deletion or anonymization unless a longer period is required by law, needed to resolve disputes, enforce agreements, address security incidents, or requested or controlled by you or your organization where appropriate.

Export Controls and Sanctions

You may not use, export, re-export, download, or transfer Neander in violation of applicable export-control or sanctions laws. You are responsible for ensuring that your use of Neander, connected integrations, and generated outputs complies with laws that apply to you and your organization.

Governing Law

These Terms are governed by the laws of the State of California.

Changes

Neander may update these Terms from time to time. If changes are material, Neander will provide notice as appropriate. Continued use after changes take effect means you accept the updated Terms.

Contact

Questions about these Terms should be sent to support@neander.ai.

For privacy questions, rights requests, or deletion requests, contact privacy@neander.ai.

Neander Inc.
2261 Market Street STE 91081
San Francisco, CA 94114